You must have a User ID and password to log into your account. After you have created your account, you can change your password at any time.
CREATE NEW ACCOUNT
- To create a new account, enter the primary account holder's 9 digit SSN, the primary account holder's Date of Birth, your 19 digit EBT Card Number, a User ID of your choice and a Password of your choice.
- Your User ID must be at least 6 characters but no more than 8 characters long. You can use any combination of letters or numbers in the User ID.
- Your password must be at least 6 characters but no more than 8 characters long. You can use any combination of letters or numbers in the password.
- Click on the SUBMIT button when done.
CHANGE PASSWORD
- Login to your account with your the current user ID and password and select
the "Change Password" option.
- To change your password, enter your Old Password once and your New Password twice for confirmation.
- Your password must be at least 6 characters but no more than 8 characters long. You can use any combination of letters or numbers in the password.
- Click on the SUBMIT button when done.
RESET USER ID/PASSWORD
- To reset your password, enter the primary account holder's 9 digit SSN, the primary account holder's Date of Birth, your 19 digit EBT Card Number, and a Password twice for confirmation.
- Your password must be at least 6 characters but no more than 8 characters long. You can use any combination of letters or numbers in the password.
- Once you have created your new account, your User ID does not change. The User ID will display on the "Login to Your Account" screen so that you can see it if all the information entered to reset your password is correct.
- Click on the SUBMIT button when done.