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Welcome to the Vermont WIC Website
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Electronic Benefits Transfer (EBT) and the Vermont WIC Card
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WIC EBT makes buying your WIC foods easy. With the Vermont WIC card, your family will have a long list of brands, flavors and package sized to choose from. And, you can buy your WIC foods anytime during the month.
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You will use your Vermont WIC card to buy WIC approved foods at grocery stores that display the "We Accept" sign which shows an image of the Vermont WIC card.
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Your WIC food benefits will be automatically deposited in your account on the first of each month that you or your children are enrolled. To keep your WIC benefits current and your WIC card active, connect with WIC twice a year for appointments. Between appointments, choose nutrition education activities, online learning or in person counseling, including breastfeeding support.
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You can get your food balance by checking your last store receipt, using the balance inquiry terminal at the store, at the Current and Future Balance tab on this website, or calling Customer Service at 1-855-769-8890.
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Lost or stolen cards, problems with your PIN or questions about store transactions.
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Immediately call Customer Service at 1-855-769-8890
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- If you believe your Vermont WIC Card has been lost or stolen.
- If you think someone else might have learned your secret PIN.
- If you believe there was an inaccurate transaction made to your account.
- If you have any questions or concerns about your Vermont WIC Card.
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How to use your Vermont WIC card at the store: Use your Family Food Benefits list and the Vermont WIC Food Guide to plan and shop with your Vermont WIC card. Make a grocery list and identify the brands and package sizes of the WIC approved products you plan to buy. At the store, select your WIC food items and when you are ready to check out, you can go to any cashier. Put your WIC-eligible foods together with your other purchases. Once all your items have been scanned and totaled, give the cashier any coupons. When ready to pay, use the WIC card as your first form of payment. SWIPE your WIC card and follow the directions on the card reader. Enter your 4-digit PIN on the keypad and press the OK or ENTER key. If there are items that you are buying that are not on your Family Food Benefits list, you can still purchase them using another type of payment. Some smaller stores may ask you to separate your WIC groceries from your other items and pay with your WIC Card separately. When the cashier hands you your receipt, make sure the information on the receipt is correct. Save your receipt so you will know your remaining WIC balance the next time you shop. Benefits left at the end of the month do not carry over.
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PIN stands for Personal Identification Number. You must have a 4-digit PIN to use your Vermont WIC card. Choose a PIN that is easy for you to remember but hard for someone else to guess. For example, don't use your birth date. Never tell anyone else, including a grocery store cashier, your secret PIN. Never write your PIN on your card or card sleeve. DO NOT write your PIN on anything you carry in your wallet or purse.
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If your Vermont WIC card is lost or stolen, call Customer Service at 1-855-769-8890 immediately. Your benefits will be protected as soon as you report your card is lost or stolen. A new card with your remaining benefits can be issued. You can pick up a new one at WIC or we can mail you a replacement card - whichever is easier for you. You will be able to use your remaining benefits with the new card once you have activated it by selecting a new PIN number When entering your PIN to make a purchase, be sure no one else can see what number you are entering. If someone learns your PIN and uses your card and PIN to purchase your benefits, these benefits will not be replaced. If you think someone else has learned your PIN, call Customer Service immediately to choose a new PIN. Your Vermont WIC card and benefits will not change.
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- Do not use your WIC card to buy unapproved or ineligible food or non-food items.
- Do not sell, trade or give away your WIC food benefits, PIN or Vermont WIC card.
- Do not allow a grocer, grocery cashier or anyone else buy your food benefits or use your WIC card in exchange for cash.
- Do not use someone else's WIC food benefits or Vermont WIC card for your household.
- Do not return or exchange your WIC foods for unapproved food items, non-food items, credit or cash.
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