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FORGOTTEN USER ID
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Iowa Electronic Benefit Transfer (EBT)
Forgotten User ID
If you have forgotten your user ID, please enter the last 4 digits of the SSN, Date of Birth and current PAN Number. Click the SUBMIT button and you will be taken to a screen where you can select the correct questions and enter the security answers you entered during current card registration. When you enter the correct answers your user ID will be emailed to you.
If you have forgotten your password and/or your user ID, please select the appropriate link from the Main Landing page, by clicking on the Iowa EBT card icon on the left panel, to retrieve your password or user ID.
Please call 1-800-359-5802 if you are still having trouble accessing the Recipient Portal after trying to use the forgotten user ID function.
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